News
Qatar Airways: Rebooking and Refund Options in Light of the Security Situation
Please refer to the Qatar Airways Trade Portal for developing updates
Effective Date: Monday, 23 June 2025
These guidelines have been published for confirmed 157 tickets on all QR flights in the network impacted by the current security situation which are either cancelled or still operating and passengers wish to change their travel plans:
| Ticketed by | On/before 23rd June 2025 |
|
Original travel |
On/after 23rd June 2025 and on/before 30th June 2025 |
| Original Routing | On All QR operated flights within QR Network except for flights to/from Iran, Iraq, Jordan, Lebanon and Syria where we currently have an existing Passenger Guidelines - COMM1129V1.4 policy |
|
New travel |
Within 14 days from the original travel date |
|
Rebooking |
Two free reissue permitted on QR operated flights on the same original routing (same origin/destination) travel by 15th July 2025 into the same original RBD in the same cabin |
|
Refund |
|
| Endorsement | COMM1130 |
|
Included |
• Confirmed QR/157 tickets issued in FIT or Group/TO PNRs • Rebooking on QR Marketing flights when operated by 6E, AA (DOH-PHL v.v.), AT (DOH-CMN v.v.), AY (DOH-HEL v.v.), BA (LON-DOH v.v.), CZ (DOH-CAN v.v.), GA (DOH-CGK v.v.), IB (flights operated by IB/I2/YW), JL (DOH-HND v.v.), MF (DOH-PKX/XMN v.v.), MH (DOH-KUL v.v.), PR (DOH-MNL v.v.), VA (DOH-BNE/PER/SYD v.v.), WB (DOH-KGL v.v.) • Waiver for ancillary services • Rebooking fee waiver • No-show penalty (condition) waiver • Match original length of stay, or in case of non-daily operation up to +/- 7 days (within one reissue transaction) and must not include rebooking on OAL (code-share and/or interline) • Refund or transfer of EMD group deposit within one year from EMD date of issue |